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The Particular gamer coming from Luxembourg effectively withdrew money two times through Platincasino yet is usually right now incapable to end up being in a position to record directly into their accounts due to be capable to a request regarding added documents. He Or She offers submitted the particular asked for files yet provides not really obtained any type of response coming from the particular on range casino and will be searching for logic about the particular scenario in addition to an excellent return regarding his winnings. The Particular gamer coming from Australia attempted to withdraw €250 coming from Platincasino, only to become in a position to have his disengagement terminated in addition to his bank account deleted, citing a policy towards possessing several company accounts. He was unaware associated with a second accounts plus explained that will right today there experienced recently been zero problem throughout his build up right up until he attempted to pull away. Typically The participant coming from Philippines had been waiting around regarding a withdrawal regarding fewer compared to two weeks.
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The circumstance has been solved after typically the casino decided in purchase to a guide exchange, plus typically the player proved of which typically the cash got came in his bank account. The complaint has been marked as resolved by simply the particular Complaints Staff, that portrayed gratitude with respect to the particular participant’s co-operation. Typically The participant through Fresh Zealand got earned 67k EUR yet faced problems together with the particular withdrawal procedure about Platinum online casino. Regardless Of possessing complied along with the casino regulations, multiple drawback requests by way of Skrill were declined for unidentified factors in add-on to typically the provided options had been not adequate.
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He Or She seeks support within getting typically the lost funds returned plus serious consideration associated with their situation within handling their addiction. The Particular complaint had been declined as the player may not necessarily supply any kind of evidence of the self-exclusion. Typically The gamer through Germany will be facing troubles with a drawback, as he will be needed to become capable to upload a great out-of-date credit card of which will no longer exists.
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Sadly, all the cash possess already been performed plus lost whilst waiting regarding the KYC method in purchase to become accomplished. We All turned down this specific complaint as the money have recently been played before we all may get involved. Typically The gamer coming from Philippines will be having problems pulling out winnings credited to incomplete verification. The Particular participant provides made the decision to end upwards being in a position to end pursuing the particular complaint plus we all have got declined it. The Particular player later on verified that will he or she acquired the prize around 1 7 days following typically the conclusion regarding the event. The Particular participant from Luxembourg is complaining regarding the particular long confirmation method.
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The gamer coming from Germany at first won at Platincasino yet has been afterwards educated of which a program error got altered the woman balance from sixty-five,000 euros to 10,1000 euros. After the lady attempted to be in a position to withdraw a few of quantities regarding four,1000 euros and three or more,five-hundred euros, the woman withdrawals stayed pending, plus the girl at some point lost entry to be in a position to the woman accounts. The Problems Group disseminated with Platincasino regarding her problems, which includes typically the lack regarding entry in order to the girl accounts in addition to typically the require for purchase history. In The End, the participant determined in buy to close the particular complaint as turned down, articulating dissatisfaction along with the shortage of conversation coming from typically the online casino. Typically The gamer through Sweden experienced self-excluded completely through Platincasino in 2021 due to be able to a gambling dependancy but had considering that gambled once again right after their prevent was eliminated without having description. This Individual inquired concerning the particular probability regarding recovering the lost money.
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Typically The player from Germany tried to end upwards being in a position to take away €400 through Platincasino yet confronted issues along with verification. In Spite Of posting their own IDENTIFICATION plus evidence of house, typically the account statement plus down payment statements they provided have been declined. The Particular on range casino required a deposit invoice regarding a purchase that will didn’t take place. The Particular Issues Staff intervened, plus after communication with typically the online casino, it had been proved that the particular participant’s account was right now fully confirmed, in addition to future disengagement requests need to proceed without problems. Nevertheless, typically the case had been eventually rejected due in order to the particular participant’s absence associated with reaction in buy to further inquiries.
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The participant through The Country Of Spain had been incapable to take away the girl profits of 400 euros right after the girl bank account had been permanently blocked. In Spite Of providing fresh lender details in add-on to a document regarding control, typically the casino required verification regarding old cards she no longer possessed. Typically The Issues Staff informed the girl that will the case has been declined tragaperras online due to typically the lack regarding reply through the particular player in buy to their particular questions, which usually avoided additional analysis or remedies. The gamer stored the choice to be able to reopen the complaint inside typically the long term.
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